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#HOW LONG DOES IT TAKE FOR SIMPLY MAC TO SHIP ITEMS SERIAL NUMBER#
#HOW LONG DOES IT TAKE FOR SIMPLY MAC TO SHIP ITEMS FULL#

Returning defective items in international shipping.Returning items claimed to have defects but found by Nebula quality control to be in working condition.Warranty claims on items taken outside the original country of purchase.Returning products for any reason other than a proven defect.Shipping costs must be covered by buyer in the following situations: It is not possible to process a warranty claim for items that have expired their original warranty timeframe or 90-day warranty claim request period, whichever is longer. Warranty claims for product defects expire 90 days after opening a warranty claim. Please note more than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address item was originally shipped to). Dated sales receipt from an authorized Nebula reseller that shows a description of the product along with its price.Order number from online purchases made through Nebula or Nebula’s authorized resellers.It may be necessary to return the item for quality inspection.

#HOW LONG DOES IT TAKE FOR SIMPLY MAC TO SHIP ITEMS SERIAL NUMBER#

The defective item’s serial number and/or visible proof depicting the defect are required.

Nebula must document what happens when buyers troubleshoot the product.

Buyer must provide sufficient proof of purchase.

Warranties on products are void after having been fully refunded. Warranties on all replacements follow the same warranty timeframe of the original defective item, or 3 months after being replaced, whichever is longer. Quality-related warranty claims on purchases made through Nebula’s authorized distributors and retailers are handled through Nebula.įor quality-related warranty claims, items will be replaced with a factory refurbished model of equal value when available, otherwise a new item will be sent.

The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase. Nebula’s limited warranty is restricted to the country of purchase. Warranty Claims for Quality-Related IssuesĪll quality-related defects on items sold directly by Nebula or Nebula’s authorized resellers are covered by an extensive warranty, starting from the date of purchase. For qulaity-related issues, please see below. For purchase not made directly through the Nebula’s online stores, please contact retailers for refunds. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. Returns may be rejected if product does not meet the above requirements.For non-quality related warranty claims, Nebula refunds the cost of the product itself.For non-quality related warranty claims, buyer is responsible for shipping costs.Once the returned item arrives back in Nebula’s warehouse for inspection, the refund process will begin.

#HOW LONG DOES IT TAKE FOR SIMPLY MAC TO SHIP ITEMS FULL#

Undamaged products may be returned for a full refund for any reason within 30 days of the date of purchase. 30-Day Money-Back Guarantee for Any Reason Orders delivered between October 1st and December 31st, 2020 will be returnable through January 31st, 2021.

Nebula has an Extended Holiday Returns Policy for 2020. This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law. Products sold by Nebula as refurbished (“pre-owned”) come with their own unique warranty that you can find on the product listing or contact us at your order receipt for confirmation. Nebula provides a straightforward warranty that is processed in the most hassle-free way possible.